Many businesses use call centers for inbound calls, but most don’t fully utilize their potential to increase customer satisfaction, and profitability. For many customers, that phone call is their first exposure to the product or service you are selling. Make the most of your inbound calls using a professional call center that specializes in customer […]
SalesMethods Closes Positive Financial Year Driven by Increased Customer Adoption
30th June 2015, London, UK. – SalesMethods, a premium Salesforce partner, which specialises in delivering software and services to help companies drive high performance sales in Salesforce.com, today announced 100% year-on-year growth during the most recent fiscal year, ending March 31st 2015. The growth has been driven by new and existing customer growth globally, including: […]
Do Your Carts Have Abandonment Issues? 4 Ways to Get Customers to Complete Their Purchases
So you’ve noticed that a lot of your customers abandon their carts before making a purchase. Sometimes they come back and complete the purchase hours or days later. Other times, they never come back, and you lose out on a potential sale. What’s causing this seeming indecision, and what can you do to stop it […]
5 Tips for Improving Your Customer Experience
You often hear talk of the customer experience. It’s more than just the face-to-face interaction you have at a register. It also goes beyond traditional customer service. CX encompasses all interactions you have with customers from start to finish. For your business, this might begin with the greeting customers receive when they enter the store. […]
Why “Cloud First” Really Means “Customer First”
A better customer experience is good for business. This isn’t exactly a controversial statement. It has been accepted wisdom among business leaders for decades and hasn’t changed much during that time. It hasn’t needed to change. The meaning of “better customer experience” certainly has changed, though. The digital transformation, what some call the “fourth industrial […]
How to Increase Your Sales Efficiency with Software
With the economy still on shaky ground, salespeople are turning to deals and discounts to get signatures. But there’s a way to boost sales without sacrificing a slice of your revenue: technology. While software has been an important sales tool for decades, now is the time to optimize your workflows with it. Leave no step […]
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