Building customer interest and excitement is the first step to successfully marketing many products. Autoresponders play a vital role in building this interest and excitement. For instance, if you were developing an ebook, you may want to start telling your website visitors and opt-in subscribers about it. Start building interest; tell them what this product […]
Do Your Carts Have Abandonment Issues? 4 Ways to Get Customers to Complete Their Purchases
So you’ve noticed that a lot of your customers abandon their carts before making a purchase. Sometimes they come back and complete the purchase hours or days later. Other times, they never come back, and you lose out on a potential sale. What’s causing this seeming indecision, and what can you do to stop it […]
8 Ways Customer Experience Will Determine the Success of Your Company
There are countless metrics that inform your business decisions. Revenue, resource costs, and employee retention are all part of the equation. However, when it comes to your company’s success, your customers are in the driver’s seat. In 2021, customer experience (CX) is a key ingredient for business success. When customers have positive interactions at every […]
Why “Cloud First” Really Means “Customer First”
A better customer experience is good for business. This isn’t exactly a controversial statement. It has been accepted wisdom among business leaders for decades and hasn’t changed much during that time. It hasn’t needed to change. The meaning of “better customer experience” certainly has changed, though. The digital transformation, what some call the “fourth industrial […]
Five Ways to Increase Customer Satisfaction Using a Call Center
Many businesses use call centers for inbound calls, but most don’t fully utilize their potential to increase customer satisfaction, and profitability. For many customers, that phone call is their first exposure to the product or service you are selling. Make the most of your inbound calls using a professional call center that specializes in customer […]
NYSE:CFG Investor Alert: Investigation over potential Wrongdoing at Citizens Financial Group Inc
An investigation on behalf of investors in shares of Citizens Financial Group Inc was announced concerning possible breaches of fiduciary duties by certain officers and directors at Citizens Financial Group Inc. Investors who purchased shares of Citizens Financial Group Inc (NYSE:CFG) have certain options and should contact the Shareholders Foundation at mail@shareholdersfoundation.com or call +1(858) […]
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