Call center training institute in Bangladesh launched

Sayeed Rahman

16 years ago

Categories: BusinessWorld

Call center training institute in Bangladesh launched

Part of Hero Group, Hero Mindmine Institute (HMIL) a subsidiary announced the launch of a call centre training institute in Dhaka, Bangladesh.

Windmill Education Services (WESL), the authorized Business Partner of Hero Mindmine Institute Limited for the country of Bangladesh is the newest venture of the Windmill Group, which is involved in human development sector. Collaborating with the vision of Hero Mindmine, WESL aspires to build Skilled Human Resources by giving the light of training & education and enhance the career performance. Its recent collaboration with Hero Mindmine shows the companies commitment in bring state of art know how to Bangladesh market for giving world class training and courses for developing skilled manpower.

Bangladesh is the country where the potentiality of IT related business is very high. Bangladesh has an underdeveloped, yet a very promising ICT sector," said Ram Venuprasad, project manager, Technical Assistance for the Development of Bangladesh’s ICT sector, Commonwealth Secretariat, at a press briefing. "With the current potential, Bangladesh should have generated at least $32 million a year through outsourcing and other services, rather than its actual $3-4 million," he mentioned. He reasoned that this redundancy is, due to the lack of an adequate marketing plan. "Hopefully with the completion of this project, Bangladesh would be standing firm with the marketing strategies that it always missed previously,"
Windmill Group got the first HCCP and Call Center license under the umbrella of ONECALL, another wings of the Group. The 200 seats ready to use call center is backed by Software solution from Drishti and hardware by HP. Group has a plan to expand it to 1000 seats within February 2009.

The contact details of Windmill Education Services Ltd. is as follows –
Hero Mindmine Institute Limited (Windmill Education Services Ltd. )
House # 90, Road # 5, Block –F
Banani, Dhaka-1213
Phone # 9893773, 9892949, 8835379
Fax # 9891253
Email: info@windmillbd.com
Contact person: Bushra Alam

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Sayeed Rahman: Mr. Sayeedur Rahman brings over 12 years of experience in technical management and development. He is currently working as a Business Analyst with Division of Consulting & Project Management for Commonwealth Office of Technology. Mr. Rahman has strong technical background in Unix System Administration and System Engineering, where he worked in the Main Data Center for Commonwealth Office of Technology, Commonwealth of Kentucky. He also has several years of experience as System Analyst and Senior Programmer Analyst for the Commonwealth of Kentucky. Mr. Rahman is also the founder of Bangladesh Information Technology group called BANGLA-IT http://www.banglait.org. He participated in various national and international conferences in USA, Taiwan, Vietnam, Bangladesh and presented research based papers. Author of several articles/papers published in Newspapers, Magazines and Books. Apart from the professional activities, he has some interests in research and education assisted development in Bangladesh. Mr. Rahman holds a Bachelor degree in Engineering from Indian Institute of Technology (IIT), Bombay, India. He obtained his Masters degree in Engineering from City University of NY (CUNY), City College campus, USA.