How to make a Complaint about products and services

There is now a UK
government sponsored service with a web site giving you the consumer, a good
selection of advice on products and services and best practice on how to make a
complaint and template letters.

http://www.consumerdirect.gov.uk

Get feedback on-line or phone a 0845 number
costing 4p from a BT landline. After bring up the site on-line, click on Sitemap
and look down the list with sub-titles:

Advice on goods and services

Advice on consumer issues

Your Rights

Before you Buy

Making a Complaint

Consumer Direct and A-Z.