A better customer experience is good for business. This isn’t exactly a controversial statement. It has been accepted wisdom among business leaders for decades and hasn’t changed much during that time. It hasn’t needed to change. The meaning of “better customer experience” certainly has changed, though. The digital transformation, what some call the “fourth industrial […]
3 Ways to Reduce the Complexity of Your Data
As the practice of collecting, processing, and storing data becomes more complex, the value and quality of that information can be at greater risk. Those insights and trends leaders have come to rely on may no longer be accurate. And that can lead to the types of decisions and conclusions big data is supposed to […]
5 Tech Tools Your Company Needs to Know About
In the proverbial quest to build a better mousetrap, business tech tools reign supreme. There are always processes your company can tweak with tech to reap higher productivity or reduce costs. From collaboration and team chat to email marketing and security tools, choices abound in every category. Here are some of the most interesting technologies […]
How to Overcome COVID-19 Procurement Hiccups
COVID-19 laid bare some huge gaps in supply chains worldwide. Late deliveries, products out of stock, and vendors closing their doors for good have become the new normal over the past several months. With no end in sight to the pandemic, companies need to move out of crisis mode and accept the new reality: your […]
Triller’s Response to Reported User Metrics
The Verge story titled “TikTok Competitor Triller Found Allegedly Inflating its User Numbers” published Friday, October 2nd, 2020 is false and misreports information about Triller. The Verge article cites statements from former employees referencing data from October 2019, while the headline implies this information applies to current user numbers. The “former six employees” referenced in […]
Top 5 Group Chat Apps for Business in 2020
Texting via chat has become the new way people talk and literally the main communication channel used worldwide over the last decade. Every social network and most commercial websites have a chat functionality. We all have at least one chat app on our phone, while most use a few in parallel: for sharing pictures with […]
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